Teleperformance

Just graduated? Love helping people? Fluent in Bahasa Melayu and English? This is your moment to shine. You'll be handling Malaysian customers by using chats, emails, and calls with our Yogyakarta team! This position is for Malay-speaking Customer Sevice (WFO - Yogyakarta Site) What You’ll Do: • Chat, send email, and call customers and solve their questions in an online transportation with care. • Handle basic technical issues (we provide scripts!). • Escalate important matters when needed. • Hit performance goals (we’ll help you get there!) • Be part of an International supportive and high-energy team! What We’re Looking For: • Minimum diploma or bachelor's degree in any field. • Strong Bahasa Melayu skills (written & spoken, Level B2 Upper Intermediate - C1 Advanced) - tested in recruitment. • Intermediate English skills (Level B1 - B2) - tested in recruitment. • Fresh graduates are welcome to apply! • Willing to work on a shifting schedule, as we operate with 24/7 operational hours. • Good problem-solving and multitasking skills. • Able to type 50+ words per minute is a plus. • Fast learner, independent, and ready to work. • Willing to relocate to Yogyakarta. • Available to start in November 2026. What You’ll Get: • Very high salary (far above Jogja UMR). • Monthly performance incentives & project allowance. • Shifting & overtime allowances (excluded from the basic package). • Holiday pay if working on public holidays. • BPJS Kesehatan & BPJS Ketenagakerjaan. • Other benefits will be informed during the recruitment process.