• Log all calls and distribute tasks to relevant team members / departments. • 记录所有来电，并且将相应的任务分配给相关同事或者部门 • Assist the Assistant Executive Housekeeper with housekeeping’s store management. • 协助行政副管家完成客房部仓库的工作。 • Submit the purchase order to maintain housekeeping supplies at par levels. • 根据部门需求，合理申购相应物资，储备保持充足的备品 • Assist Room Attendants and Floor Supervisors with guest requests, problems and room availability, etc. • 帮助客房服务员和楼层主管处理有关宾客需求、问题及房间状态的询问 • Attend briefings for Room Attendants and Turndown Attendants, ensuring that all relevant information is delivered to them. • 出席客房服务员例会，确保相关信息上传下达至楼层主管和其他同事 • Ensure the safety of keys and work phone during operation. • 保证营运中钥匙和工作手机的安全使用 • Sign in at the start of a shift and sign out at the end of the shift. • 并且做到工作开始前签出以及工作结束后签入及核对 • Manage all lost and found items, records, storage and issue management, following standard procedures. • 根据规范制度记录失物招领，并且根据标准保持记录完整、储存得当以及有序分发等 • Handle the department’s records for monthly attendance, right attendance, annual leave, sick leave, no-pay leave, etc.

• University / Pre-university education • 本科/专科学历 • At least 1 year of administrative work experience • 至少一年的行政工作经验。 • Good written and verbal skills • 良好写作和口头表达能力。 • Fluency in English advantageous • 良好的英语水平是渴望的 • Good knowledge of housekeeping office’s daily operation • 具有良好的管家部办公室日常运作方面的知识。 • Proficient in Microsoft Office, housekeeping Opera and OnQ systems • 能熟练操作各种办公软件, 会使用Opera或 OnQ系统 • Actively listen to others and build on good ideas • 积极聆听、多方位思考