岗位职责： • Complete the relevant Hilton University courses promptly and pass the tests. 按时完成希尔顿大学相关课程学习，并确保通过测试。 • Maintain an efficient filing, tracing and correspondence system for the division. 确保部门文件的跟进和系统 一致。 • Ensure that all incoming correspondence is replied within 24 hours and properly put on trace or file. 保证所有发出的合同在24小时内回复, 并且适当地放在文件夹里。 • Update and maintain an update mailing list, handling and directing mail activities. 更新和维持邮寄名单，处理直接收到的实物邮件。 • Maintain the highest standards of professionalism, ethics and attitude towards all hotel guests, clients, and team members. 保持职业特性的最高水准，对所有住店客人、内部同事的态度要虔诚, • Perform related duties and handle special projects as assigned by the Director of Sales. 积极履行销售总监分配工作和任务。 • Attend daily departmental briefings and discussions. 参加部门日常会议和商讨。 • Enhance and promote effective response to customer needs. 提高对客人有效需求的反应。 • Enhance teamwork among colleagues for effective performance, demonstrating honesty, care and non-discrimination in all relationships, establishing effective team member relations. 团队工作—有效的增强、实施和同事间的团队合作，诚实坦率，在工作中和所有员工建立良好的关系。 任职要求： • Excellent command of written and spoken in English and Chinese. 良好的中英文读写能力。 • Good communication skills and can work under strong pressure. 具有良好的沟通技巧及工作抗压能力 • Good team player. 拥有较强团队合作精神