Sunway Berhad

Are you ready to embark on a journey that combines creativity, innovation, and customer-centricity? Join our team at Sunway Property and be part of shaping unforgettable experiences for our valued customers. As a Customer Experience & Engagement Intern, you will play a crucial role in revolutionizing how our customers interact with us. You'll have the chance to contribute to the growth of Sunway Property+ – our exclusive program designed to enhance customer satisfaction and build meaningful relationships. What's your job scope like? • Support the development and growth of the Sunway Property+ ecosystem, including initiatives such as Rent+, Care+ and Rewards+. • Assist in managing partnerships with customers and vendors to ensure seamless execution of customer engagement initiatives. • Contribute to customer data and digital transformation projects, including data visualisation, dashboard development, and insights reporting. • Contribute to the creation of digital solutions that enhance customer experience and engagement. • Play an active role in organizing and hosting a variety of events, both internal and external, fostering a sense of community among our customers. • Proposing new ideas and solutions related to growing the Sunway Property+ pillars. • Assist in the administrative and coordination tasks related to Sunway Property+ initiatives. • Plus point: You will also get cross-exposure to the Brand Strategy & Communications team and work on branding-related tasks. Who are we looking for? • Candidate who possess or currently pursuing a Diploma or Degree in Marketing/Communications/Mass Comms, Psychology, Innovation/Business/Entrepreneurship/Business Administration, or Engineering/Computer Science. • Required language(s): English, Bahasa Malaysia (Mandarin is an added advantage). • Excellent interpersonal and communication skills (written & verbal). • Good writing and reporting skills. • Experienced in digital media platforms such as Facebook, Instagram, etc. Note: This job scope is provided as a general guideline. Specific tasks and responsibilities may vary based on the needs of Sunway Property and the ongoing projects during the internship period.